Refund & Cancellation Policy

Cancellation Policy: You can cancel your order within 24 hours of placing it for a full refund. If your order has already been processed and shipped, you will need to initiate a return once you receive the item. Please refer to our return policy for further instructions.

Return Policy: We have a 30-day return policy, allowing you to request a return within 30 days of receiving your item. To be eligible for a return, your item must be unused and in the same condition that you received it, with the original packaging intact. You'll also need to provide proof of purchase.

To start a return, please contact us at [email protected]. Once your return is accepted, we will provide you with a return shipping label and instructions on how and where to send your package. Please note that items returned without prior authorization will not be accepted.

Damages and Issues: Upon receiving your order, please inspect it for any defects, damages, or incorrect items. If you encounter any issues, please contact us immediately so that we can assess the problem and rectify it accordingly.

Certain items, such as perishable goods, custom products, and personal care items, are not eligible for return. Additionally, we do not accept returns for hazardous materials or flammable liquids.

Refunds: Once we receive and inspect your return, we will notify you of the approval status for your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take some time for the refund to reflect in your account, depending on your bank or credit card company's processing times.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at [email protected].